Privacy Policy
Last updated: September 21, 2024
1. Introduction
CalmWeatherWay ("we," "us," or "our") is dedicated to upholding your privacy. This document outlines how your information is handled, used, shared, and protected when accessing our site calmweatherway.rest or utilizing our yacht charter services.
Your agreement to the data procedures outlined in this document is assumed when you use our services. We abide by privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant Canadian privacy regulations.
2. Information We Collect
2.1 Personal Information
We compile personally identifiable data that you willingly supply when you:
- Reserve a yacht charter
- Reach out to us via our website or telephone
- Sign up for our newsletter
- Complete forms on our website
- Engage in surveys or special promotions
The collected data might include:
- Your name and contact details (email, telephone, address)
- Payment details (securely processed by third-party agencies)
- Preferences and specific necessities related to yacht charters
- Secondary contact details
- Special dietary requirements or health-related details (when voluntarily supplied)
2.2 Information Collected Automatically
Automatically recorded information pertains to your device and your visit, which includes:
- IP address and geographic data
- Browser specifics and model
- Visited web pages and duration on our site
- Sources that referred you to our webpage
- Device specifications (model, screen resolution, and more)
2.3 Cookies and Similar Technologies
Our use of cookies and comparable tracking tools serves to enhance your online experience. This technology helps in:
- Storing your choices
- Analyzing web utilization and performance
- Delivering tailored content
- Ameliorating our offerings
Manage your preferences for cookies via your web browser or our cookie consent feature.
3. Using Your Information
Partial uses of the information gathered include:
- Service Provision: To administer yacht charter services, confirm reservations, and liaise with you regarding your bookings
- Support for Customers: To field queries and offer support
- Transaction Handling: To execute financial operations and manage invoicing
- Security and Safety: To maintain operational safety and prevent fraudulent activity
- Promotional Activities: To send notifications and promo material (pending your permission)
- Web Enhancement: To analyze visitor behavior and elevate website performance
- Regulatory Adherence: To conform with preset rules and norms
4. Distribution and Revelation of Information
Your personal data is not for sale, trade, or rental to external parties. However, sharing of information may occur in situations like:
4.1 Collaborating Service Providers
Information can be disclosed to trusted third-party service providers who facilitate: transaction processing; internet hosting and maintenance; email marketing initiatives; analysis and monitoring of performance; customer care.
4.2 Legal Stipulations
Disclosure of your details might be necessary by law or as a response to legal requisitions, court directives, emergencies, or probes into potential deceptive or illegal actions.
4.3 Commercial Reorganizations
Your data could be transmitted as part of a transaction, such as a merger, acquisition, or asset sale of the company.
5. Data Protection
Technical and organizational strategies are implemented to guard your personal information against unauthorized entry, amendments, release, or obliteration. Such protective measures include encryption, secured servers, restrictive access, assessments, and employee training.
Understand that no method of electronic transfer or storage is infallible. Total security of your data is not guaranteed.
6. Data Retention
Your personal information is kept only for as long as warranted to serve the collected purposes or as required legally. Common retention periods:
- Charter reservations: 7 years (for tax/legal purposes)
- Promotional correspondence: until you choose to opt-out or delete it
- Web analytics data: 26 months
- Assistance records: 3 years after the final interaction
7. Rights and Options
You have certain rights, such as accessing, amending, deleting (within legal constraints), porting, and opting-out of marketing, as well as cookie preferences. To act on these rights, please reach us at the contact details given below.
8. External Services
8.1 Google Analytics
For insights on web usage, Google Analytics comes into play. You can opt-out using the Google Analytics Opt-out Browser Add-on.
8.2 Social Networking Sites
Our website may contain links to social media platforms that have their own terms of privacy.
8.3 Payment Intermediaries
Our payment systems are managed by third-party handlers compliant with PCI DSS standards.
9. Cross-Border Data Flows
Your data may be processed in jurisdictions outside of Germany, where we enforce safeguards in line with applicable privacy legislation.
10. Underage Privacy
We do not deliberately gather information from individuals under the age of 13. If it comes to our attention that such data has been collected, please contact us right away.
11. Updates to this Privacy Policy
This Privacy Policy may evolve over time to reflect new legal or operational changes. We will notify you by posting the revised policy on our website, by emailing registered individuals, or by a website notification. Continuing to use the services after such changes are enacted is deemed as acceptance of the new terms.
12. Contact Information
For inquiries regarding this Privacy Policy or our data handling, please contact us at:
CalmWeatherWay — Privacy Officer
Marina Point
Hamburg 20459
Germany
Telephone: +49 40 1234 5678
Email: privacy@calmweatherway.rest
13. Adherence to Google Ads User Consent Policy
Our practices are in compliance with the user consent policies of Google Ads. You retain the ability to amend your cookie and tracking settings at any time through our cookie options.